Reference

Explore 0mgal Terms Before You Start

These Terms and Conditions govern how your account on 0mgal is created, maintained, and closed — covering everything from deposit rules to account suspension.

Account Eligibility RulesDeposit & Withdrawal TermsUPI, Paytm, PhonePe Usage PolicyAccount Suspension ConditionsGoverning Jurisdiction
0mgal Explore 0mgal Terms Before You Start
TERMS CONTACT PATHS

Reach Us About Any Term or Condition

If a clause in these Terms and Conditions is unclear, or you believe your account has been actioned incorrectly under these terms, contact us through any of the channels below. Our team reviews term-related queries with reference to the version of the policy active on the date of the relevant account event.

Team online

Email Support

Send a detailed message to our support address with your account ID and the specific clause you are querying. We aim to respond within 24 hours on business days.

Live Chat

Open the live chat window from your account dashboard to speak with an agent directly. Chat is available during extended hours and handles term-related questions in real time.

Help Centre

Our help centre holds the current version of these Terms and Conditions alongside past revisions, so you can compare changes made to any clause over time.

HOW WE HANDLE TERMS

Switch to a Secure, Transparent Account Relationship

We manage your account data, transaction history, and term-related communications with consistent internal standards.

Data Handling

Account data — including your name, contact details, and transaction records via UPI, Paytm, or PhonePe — is stored securely and used only for account management and compliance purposes as described in these terms.

Cookie Policy

We use cookies to maintain your session, remember your lobby preferences, and measure how our pages perform. You can adjust cookie settings in your browser, though some account features may not function fully without them.

Account Security

Your account is protected by password authentication and session-based controls. If we detect unusual access patterns, we may temporarily lock your account and contact you via the email address on file to verify your identity.

Data Retention

We retain account records — including deposit and withdrawal logs — for the period required by applicable law or internal compliance policy. After that period, data is deleted or anonymised in line with these terms.

Your Contact Rights

Under these terms, you may contact us at any time to request a copy of the data we hold on your account, ask for corrections, or raise a dispute about how a term has been applied to your account activity.

Requesting Changes

To update your account details — such as your linked UPI handle or phone number — submit a verified request through live chat or email. Changes take effect once our team has confirmed your identity and approved the update.

Open Answers to Common Terms Questions

These frequently asked questions address the parts of our Terms and Conditions that account holders query most often. Each answer reflects the current version of our terms — if you need the exact clause wording, check the full document in our help centre.

Opening an account means you accept these Terms and Conditions in full, including the rules on deposits via UPI, Paytm, and PhonePe, withdrawal verification steps, and account conduct. We recommend reading every section before your first deposit.

Yes. We may update these terms at any time and will publish the revised version on this page. Continuing to use your account after a revision is posted counts as acceptance of the new terms. We aim to notify you of material changes by email.

A breach may result in a temporary suspension or permanent closure of your account, depending on the severity. Any balance held at the time of closure will be handled in line with the specific clause covering account termination and funds return.

All deposits made through UPI, Paytm, or PhonePe are subject to the payment terms in this document, covering processing time, failed transaction handling, and currency conversion where applicable. Deposits usually clear in under a minute for supported methods.

Eligibility depends on the laws of the state or region where you are located. Access to our platform is available where local law permits. You are responsible for confirming your eligibility before opening an account.

Contact us via email or live chat with your account ID and a written request. We will verify your identity and provide a copy of the data we hold within the timeframe specified in these terms, usually within 30 days of a valid request.

The governing law and jurisdiction are stated in the full terms document. Where local law conflicts with any clause, the local law takes precedence for accounts held in that jurisdiction. Read the full terms for the specific governing clause.